Review from Anonymous (Daughter/Son) published on 01 July 2024
Our relationship with Triple Care has been good ever since my mother required full time support. Her carers have been very diligent and kind and have kept us informed whenever they needed to. Any health issues are raised promptly, and we work together to fix these together. We have fostered good communications with the carers and as they feel comfortable to call us anytime. As a family we are very happy with Triple Care in knowledge that our mother is being well looked after by some lovely people.
Review from Anonymous (Daughter/Son) published on 01 July 2024
I get my concerns listened to and act accordingly. Careers are patient and caring with sensitive situations
Review from Anonymous (Daughter/Son) published on 01 July 2023
They listen to any concerns I have and act accordingly. We have since moved to a long term live-in care arrangement and they have understood the importance of keeping to our most regular carers who work and understand my mother best(including last minute changes to rotas which I am sure is stressful for the staff!).
Review from Anonymous (Cousin of Client/Service User) published on 01 July 2024
All my needs are taken care of from help with showering and dressing to making sure I stay steady on my feet. The carers are attentive and reassuring, and I always feel safe in their hands. It’s a great comfort knowing I have such dependable support each day.
Review from Anonymous (Wife/Husband/Partner) published on 01 July 2024
I’ve found everything to be absolutely spot on. The quality of care is excellent, and what truly sets it apart is the companionship it brings real joy to my days. I’m always treated with kindness and respect, and I genuinely feel looked after. Many thanks to the whole team for their exceptional service.
Review from Anonymous (Client/Service User) published on 01 June 2024
They help keep my laundry and personal hygiene in check, which really gives me peace of mind. It doesn’t feel like just a service, it feels like genuine care. I\'m really happy with the support they provide.
Review from Anonymous (Other) published on 01 July 2024
The team looks after me with no problem at all. They really appreciate my sense of humour, and we often chat about life sometimes they even share a bit about theirs, which I enjoy. It’s more than just care; it feels personal. Overall, I\'m very happy with the service they offer me
Review from Anonymous (Wife/Husband/Partner) published on 01 June 2024
I\'ve been very pleased with the overall service provided. The team is professional, compassionate, and attentive, and they\'ve made a real difference in day-to-day life. Communication has been clear and timely, and I feel confident knowing that care and support are being delivered with genuine kindness. Highly recommend to anyone looking for reliable and thoughtful care.
Review from Anonymous (Cousin of Client/Service User) published on 01 June 2024
Always looked into any small problems I had. Also the team have always treated me with respect.
Review from Anonymous (Client/Service User) published on 01 June 2024
The team at Triple care are very well trained on manual handling and also hoisting and putting me to bed and getting me up in the morning. I would recommended very well.
Review from Anonymous (Daughter/Son) published on 01 August 2024
Everything is done well and overall aspects of care are handled exceptionally well, with attention to detail and quality good.
Review from Yvonne Charman (Client/Service User) published on 01 June 2024
All the care workers engage warmly with my mum and respect her wishes. She is fully involved in her care and is always offered meals of her choice, served the way she prefers. The staff are highly professional, maintaining excellent standards of care and hygiene. They consistently wear PPE and leave my mum\'s home environment clean and tidy.
Review from Anonymous (Client/Service User) published on 01 July 2024
The carers treat me just fine to my liking, thank you!
Review from Anonymous (Client/Service User) published on 01 July 2024
I find the care and help I receive to be very good.
Review from Frances Bort (Client/Service User) published on 01 July 2024
The team always listens and do their very best in caring for me. I feel at ease and believe the carers are always on the bail. They know my needs and for fill it with care.
Review from Anonymous (Client/Service User) published on 01 July 2024
Respectful, encouraging, positive. professional and good poached eggs!!!
Review from Anonymous (Client/Service User) published on 01 July 2024
They provide very good service. Even though I get different carers each time, the office staff explained that this rotation is intentional so all carers become familiar with the area—which made sense to me. I would recommended
Review from Anonymous (Client/Service User) published on 01 July 2024
Triplecare provide staffs that are trained and have the ability to carry out their duties professionally.
Review from Anonymous (Client/Service User) published on 01 January 2025
I love the professionalism of the carers and how they actually knows what they are doing. I would recommend.